Returns & Exchanges

At RS AUDITORES SPA, we strive to ensure total satisfaction with every purchase by offering a transparent and efficient return process. If you are not completely satisfied with your item, you may return or exchange it within 30 days of receipt provided it remains in its original condition.

Return Process

• 1.
  Initiate the Request

  Contact our customer support team via email with your order number and the reason for the return to receive a Return Authorization code.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized courier location; please retain your tracking receipt for confirmation.

• 4.
  Quality Review and Refund

  Once our warehouse team inspects the returned goods, we will process your refund or exchange within 5 to 7 business days to your original payment method.